FAQ

Fleet management is a set of technologies and processes used to monitor fleet activities and information throughout a vehicle's entire life cycle - from tyre management to breakdown services and vehicle maintenance. Designed as an intelligent mobility ecosystem, Primo's fleet management solution not only enables accurate and pristine recordkeeping, but also empowers fleet managers to make data-driven decisions.

Primo offers a comprehensive ecosystem that adopts a predictive and preventive approach, providing a high degree of transparency in fleet management. This empowers operators to leverage on data and knowledge to unlock maximum efficiency for the organisation.

Fleet management applies to almost every industry. Any company that uses vehicles as a core part of their business will benefit from fleet management. This includes commercial vehicles and public transportation such as logistics firms, bus companies, as well as ride-hailing and on-demand delivery companies.

Telematics refers to the transmission of electronically-collected information from a remote location, such as a vehicle. Primo Fleet employs telematics to gather data using a combination of IoT devices such as GPS technology, sensors, and our proprietary Tyre Pressure Monitoring System (TPMS), as well as API integrations. We offer industry-standard services so fleet managers can exchange data securely with any third party, such as workshops and insurance firms.

A combination of telematics devices and accompanying fleet management software such as Primo's VCM enables the collection and transmission of a broad range of information and data, including real-time vehicle location, vehicle activity, and tyre pressure.

Vehicle breakdowns contribute to rising fleet expenses, and a good fleet management includes good financial management. Such expenses are incurred not only from repair and labour costs but also the loss of income of an idle vehicle. Having access to immediate roadside assistance can reduce downtime and financial cost of breakdowns.

There is no minimum fleet size for any organisation to engage Primo.

Yes, features are customisable according to your organisation's needs. Just get in touch with us to get started.

Primo is currently accessible from the web browser on desktop, laptop, tablet, and mobile phone.

Primo allows unlimited simultaneous user access.

We take security seriously. We have implemented important measures to decrease the risk of security breaches and data leaks in a two-pronged approach:

1. A completely open-source software that allows the public to report on any bugs discovered within the system

2. Strict adherence to industry standards for securing private data in ways that mitigate damage if data storage is breached

Primo Fleet empowers each and every employee to be active stewards of sustainability. A commitment to efficient fleet management will positively impact our environment and drive your organisation towards achieving long-term returns.